Frequently Asked Questions

Ordering & Products

What makes Kroy Korn popcorn special?

Kroy Korn is premium gourmet popcorn handcrafted with high-quality ingredients. Each flavor is carefully created to deliver bold, authentic taste in every bite. We offer unique sweet and savory flavors perfect for snacking, gifting, and special occasions.

How should I store my popcorn?

For maximum freshness, store your Kroy Korn in a cool, dry place in the resealable bag provided. Properly stored, our popcorn stays fresh and crunchy for several weeks. Avoid exposure to heat and humidity.

Do you offer gift options?

Yes! We offer gift bundles and variety packs perfect for any occasion. Our popcorn makes a unique and delicious gift for birthdays, holidays, corporate events, and more.

Are your products allergen-friendly?

Our popcorn is made in a facility that processes dairy, nuts, and soy. Please review individual product descriptions for specific allergen information. If you have severe allergies, please contact us before ordering.

Per flavor: Kickin Kajun contains none of the 9 major allergens. Strawberry Cheesecake and Banana Puddin contain Milk and Soy. Cookies & Cream contains Milk, Soy, and Wheat. Karamel, Garlic Parmesan, White Cheddar, and ChiTown contain Milk.

Shipping & Delivery

Where do you ship?

We currently ship throughout the United States. Flat $4.99 USPS economy shipping, with UPS calculated rates also available at checkout. Orders of $35 or more ship free.

How long does shipping take?

Standard shipping typically takes 3-7 business days. You'll receive a tracking number via email once your order ships so you can follow its journey to your door.

Do you offer expedited shipping?

Yes, expedited shipping options are available at checkout for faster delivery.

Orders & Returns

Can I modify or cancel my order?

We process orders quickly to ensure freshness! Please contact us immediately at your earliest convenience if you need to modify or cancel your order. Once shipped, we cannot make changes.

What is your return policy?

Your satisfaction is our priority. If you're not completely happy with your order, please contact us within 7 days of delivery. We'll work with you to make it right.

My popcorn arrived damaged. What should I do?

We're sorry to hear that! Please contact us with photos of the damaged product and packaging, and we'll send a replacement or issue a refund promptly.

Contact & Support

How can I contact customer service?

You can reach us through our contact form or email us directly. We typically respond within 24 hours during business days.

Do you offer wholesale or bulk orders?

Yes! We work with businesses, event planners, and organizations for wholesale and bulk orders. Please contact us to discuss your needs and receive a custom quote. info@kroykorn.com

Can I request a custom flavor?

We love hearing from our customers! While we can't guarantee custom flavors, we're always exploring new ideas. Reach out with your suggestions—you might see your flavor idea come to life!

Nutrition & Ingredients

Where can I see nutrition facts?

Every product page has a full nutrition card with ingredients, right in the photo gallery.

Our Mission

What does KroyKorn stand for?

KroyKorn was born from our son Kroys journey with autism. 1% of every sale supports autism awareness & advocacy.